What is Mediation?
Mediation is a process where parties involved in a dispute meet with a neutral, third party (mediator) who is trained to guide them through a structured negotiation process. Mediators provide a safe, neutral environment and a format for effective communication. Mediators don’t dictate a settlement, but instead help guide the individuals involved reach their own mutually agreeable solution. Mediation requires that the individuals in conflict be willing to express their concerns openly and honestly, and consider the concerns of the other party in the dispute. Collaboration between the parties is encouraged so that creative solutions that meet each party’s unique needs can be explored and lasting solutions found.